10 Best HR Software in India 2024 [Reviewed]
June 24th 2024
An HR software that automates complex HR workflows, centralises employee databases in one place, and integrates seamlessly with your existing tech stack - that’s all startups, and small business owners want from the best HR software.
That’s a fair ask, right? How difficult can it be to find a simple HR software that ticks all these boxes?
Well, let me tell you, most of the HR software available on the market provides these features. What makes a real difference is how employee-friendly your HR software is, how responsive your support team is, and how affordable it is for startups.
Above all, we need to know how accurate the software is because we are dealing with sensitive employee data here, and there is no room for errors.
We have done some digging and shortlisted the best HR software in India that offers all the above features, is easy to use, is high on accuracy, and provides fast support.
Essential Features to Look Out for in the Best HR Software
Before getting into the details, you must understand which features to look for in top HR software. Remember, two types of users will use your HR software: HR professionals, admins, and employees.
When searching for HR software, prioritise both types of users equally.
Features for HR Professionals
Custom workflows for different use cases like onboarding, offboarding, training, leave application, etc.
End-to-end document management dashboard
Bulk payslip processing
Custom view and reports of all employee details within a centralised hub
Integration with Slack, Teams, HubSpot, and other tech stack
Role-based access for team collaboration and privacy
Plenty of ready-to-use templates for HRs to avoid repetitive tasks
Features for Employees
Self-service portal so employees can help themselves with tasks like leaving applications, marking attendance, etc.
Social feed for remote team collaboration, getting updates on news and achievements
Quick access to all essential documents like employment letters, payslips, tax certificates, etc.
24/7 helpdesk to answer routine queries
Based on these features, we have shortlisted the following HR software solutions:
List of Top HR Software in India
Craze
Keka
HROne
Zoho People
GreytHR
ZingHR
BambooHR
Kredily
Darwinbox
PocketHRMS
Quick Comparison of Top Three Best HR Software in India
Tool name
Craze
Keka
GreytHR
Pros
Fast, adaptable, and user-friendly UI. Super-fast onboarding, document workflows, and fast support
Flexible and powerful automation
Simple, user-friendly app with a responsive helpdesk
Cons
No mobile app (compensated by responsive mobile web browser design)
Clumsy mobile application and frequent log-in issues
Limited customisation features
Ideal for
Startups and SMEs looking to avail all advanced HR features with automated payroll without any minimum commitments
Enterprises ready to pay a flat amount every month with feature lock-ins
Small teams of up to 25 employees, ready to work on basic HR features
Starting price
Core starting from ₹40/month/ person without feature lock-ins
₹9,999/month for up to 100 employees and ₹90/month for each additional employee
₹3495/month for up to 50 employees. A free plan with limited features is available for up to 25 employee teams.
Top 10 HR Software in India
Finding the right HR software isn’t as easy as it seems. InboxInsight surveyed 250 HR leaders, and 55% of respondents said that finding the right solution for their specific use cases was one of the biggest challenges when selecting HR software.
That’s exactly why, in our list of top HR software in India, we state the key features and their ideal use cases. We also add the pros and cons of each tool based on customer reviews posted on sites like G2 and Capterra.
Here is the list:
Craze
Craze is becoming the preferred choice of every startup and SME out there, and no, we are not just saying this because of Craze’s gem of a pricing structure (we’ll get to that later). But Craze's HR software solves the challenges faced by startup HR teams and founders from scratch.
Startups often struggle with centralising their employee data. They continue to use spreadsheets, which means a messy setup where finding critical employee data takes hours. Craze’s central hub for employee information helps you track employee datasets like demographics, locations, designations, birthdays, and anniversaries in a single hub. As your startup grows, scaling this database becomes much easier.
Craze’s built-in employee document management system builds a custom dashboard for each employee to streamline their documents, including payslips, tax certificates, employment letters etc. This means no more searching for a document within Drive or emails for hours.
Additionally, you will find document templates for all use cases, including offer letters, onboarding documents, agreements, and more!
Below are the other essential features of Craze HR software.
Craze best features
Track employees’ roles, history, revisions, and compensation within the Craze central employee hub easily
Design and allocate tax-friendly, customised salary structures for individual employees and teams
Sync with payroll and leave management software to avoid using spreadsheets and manually tracking employee attendance
Simple, employee-friendly, and error-free HR software
Lightning-fast support for HRs of SME founders for timely assistance on HR operations and payroll
A robust permission and reporting system across all admin tech stack, including payroll, time and attendance, leaves, and IT services, in one place
Pros
Covers entirety of a people operating system - HR, Finance, IT, Compliance and more
Fast, adaptable, and user-friendly UI.
Super-fast onboarding and you can get started with your HR operations in less than an hour
Quick support and a prompt SME team to address all queries for you and your team
Here’s what the existing Craze users have to say
Cons
Though Craze doesn’t have a mobile app at this point, but it is compensated by the responsive mobile web browser design.
Ideal for: Startups and SMEs members looking to avail of all advanced HR features without lock-ins or minimum commitments.
Pricing
Growth: At ₹40/month/employee, you can avail of all advanced features for the Core. This plan is perfect for startups with small teams, not looking to pay a lump sum amount on HR software monthly yet searching for HR automation features to streamline their HR processes
Custom: Appropriate for enterprises with 100+ employees. In this plan, you can access custom features and use cases based on requirements, and the price is custom-made. Here’s a sneak peek of how Craze creates personalised features for its customers:
Keka
Keka is one of the best HR software in India. From streamlining your HR workflows to automating all HR processes, Keka helps your HR teams stay productive and enables employees to self-serve when accessing critical documents or getting swift approvals.
🔖Read this detailed Keka Review article to learn more
Additionally, you will find document templates for all use cases, including offer letters, onboarding documents, agreements, and more!
Keka best features
Individual employee profiles for easy access to organisational structures
Built-in Employee Self-service Portal to engage and empower employees
Built-in document system to access degrees, certificates, previous experience letters, and previous salary slips quickly
Internal employee help desk to process employee requests faster
Pros
Flexible HR software and easily adaptable by employees
Powerful automation workflows for seamless task management
Cons
Keka’s mobile application has a clumsy UI and lacks most of the features
Frequent syncing and log-in issues, high loading time for the web-based application
Ideal for: Businesses with up to 100 employees looking to pay a minimum ₹6,999/month and who are not looking for advanced features like employee onboarding, custom notifications, custom reports, etc.
Pricing
Foundation: ₹9,999/month for up to 100 employees and ₹90/month for each additional employee
Strength: ₹12,999/month for up to 100 employees and ₹120/month for each additional employee
Growth: ₹15,999/month for up to 100 employees and ₹150/month for each additional employee
HROne
HROne helps HR, and employees build custom processes and workflows to better manage day-to-day HR operations. Its unified employee database allows employees and HR professionals to find information like organizational charts, roles, and other information faster.
HROne best features
Customisable HR software that integrates with your tech stack to build seamless workflows
Centralised employee database that refreshes on the go
Multi-level data access permissions with three different access rights
For more insights into HROne features, read our detailed HROne review.
Additionally, you will find document templates for all use cases, including offer letters, onboarding documents, agreements, and more!
Pros
Easy to use and a simple mobile app that’s available to use from anywhere
An advanced search option to find employee details quickly
Cons
Limited automation features force employees to rely a lot on manual tasks
Onboarding and user configuration are not available to the HR Admin
Ideal for: Mid-size businesses with 50+ teams seeking the core HR features.
Pricing
Basic: ₹85 /user/month and no access to onboarding, induction, and other workforce features
Professional: ₹115 /user/month and no access to performance management and helpdesk features
Enterprise: Custom pricing based on your feature selections
Zoho People
Zoho People is the next name on our list of the best HR software for startups. Targeted towards global workplaces, it is a cloud-based, flexible HRMS platform for building scalable employee databases and automated systems.
Zoho People best features
Customise your workplace and increase employee data visibility with an organized database
Part of the connected Zoho ecosystem, Zoho People integrates with other Zoho solutions like Zoho Payroll and Zoho CRM efficiently
Built-in employee self-service portals to empower employees and reduce redundant tasks for HR teams
Pros
Simple UI and availability of a 30-day free trial
The mobile app is equally efficient in both Android and iOS
Cons
Support documentation is outdated, and most problems the users struggle with are not part of it
Personalisation when creating reports is limited beyond the available templates
Ideal for: Startups and small businesses with less than 50 users don’t mind feature lock-ins.
Pricing
Essential HR: ₹60/user/month and no access to shift scheduling, biometric integration, shift rotation, etc.
Professional: ₹120/user/month and no access to appraisals and review portals
Premium: ₹180/user/month and no access to SLA tracking, discussion forum features
Enterprise: ₹240/user/month and no access to Zoho Payroll, Zoho Vault, or other tools of the Zoho ecosystem
People Plus: ₹450/user/month and access to all features of Zoho applications
GreytHR
GreyHR is one of the best HR software in India. It has been simplifying HR processes and operations for a long time. Built to enhance the experiences of both employees and HR teams, it simplifies repetitive HR tasks in real time to build scalable workflows.
GreytHR best features
Automate repetitive tasks and centralise all employee documents for quick accessibility
Resolve employee queries faster with Bella, the employee support chatbot
Foster communication and collaboration with custom social feeds and bulletin boards
Read our full GreytHR Review
Pros
Simple and user-friendly HR software
Fast helpdesk and support tickets are resolved within 24 hours
Cons
Limited customisation options when creating automated workflows
Several improvement opportunities in the current UI to make the solution easier to navigate
Ideal for: Small teams of up to 25 employees, ready to work on basic HR features.
Pricing
Starter: ₹0/month for up to 25 employees and limited features. You cannot add additional employees to this plan
Essential: ₹3495/month for up to 50 employees and limited features like no workflow automation and legal reports
Growth: ₹5495/month for up to 50 employees and essential features like support a performance management system are available for add-on charges
Enterprise: ₹7495/month for up to 50 employees, and performance management is available for add-on charges
ZingHR
ZingHR is the next name on our list of best HR software in India. It is an end-to-end HR software that creates and manages configurable employee workflows and integrates BI analytics and business operations.
ZingHR best features
Maintain employee records and customise them with over 400 configurable fields
Streamlined view of the entire workforce
Pre-configured and customisable reports for alert-based events
Pros
Easy-to-use web application
Monitoring employees in a single place becomes easy, and you get notified of all updates
Cons
Limited feature accessibility and feature lock-in unless you opt for a premium plan
Dashboard loads slowly
Ideal for: Enterprises with large teams trying to manage a vast employee database
Pricing : Not displayed on the website
BambooHR
BambooHR simplifies employee data for HR professionals and creates a centralized HR database so organisations can make the most of their employee data, identify critical employment trends, and make informed decisions.
BambooHR best features
Secured employee database to track and organise confidential employee database in one place
Automated reporting for strategic decision-making
On-the-go mobile application accessible to all employees
Pros
Self-explanatory and easy-to-navigate HR platform
Easily configurable and flexible HR software
Cons
Not suitable for SMEs, expensive for small teams of less than 25 employees
Robotic customer service and no personalised assistance
Ideal for: For medium to large enterprises with over 25 employees
Pricing: Not disclosed on the website.
Kredily
Kredily empowers HR teams with a comprehensive, cloud-based HRMS platform to capture, manage, and track employee data for data-driven decision-making. Simple, hassle-free software offers various features to streamline HR teams' repetitive tasks.
Kredily best features
Rule-based automation to simplify repetitive HR processes
Fast onboarding and same-day implementation of your HR processes
User-friendly and efficient HR management
Pros
Simple, affordable, and comprehensive
Direct implementation of expense approval payouts through the dashboard
Cons
Frequent feature updates affect data, and users are not informed about these updates in advance
Gets logged in and out repeatedly, affecting user experience
Read our detailed Kredily Review to know more
Ideal for: Medium-sized businesses and enterprises having high budgets to pay a flat amount every month to avail of the advanced features
Pricing
Free Forever: ₹0/month with only 250MB data storage and limited feature accessibility
Professional: ₹1499/Month/ for up to 25 employees and from the 26th employee onwards ₹60 for each additional employee
Enterprise: Custom pricing
Darwinbox
Darwinbox offers a modern take on HR management, offering flexible, smarter, and faster HR operations for enterprises. Ideal for remote teams managing a global workforce, Darwinbox efficiently handles multiple legal aspects and compliances within a unified HR platform.
Darwinbox best features
A single control centre to manage complex, remote organizational structures
Bulk data management and role-based access for large teams
No-code, customisable workflows for scalability
Pros
User-focused workflows to reduce third-party implementation costs
Expert support and consultation on-demand to resolve technical issues
Cons
Complicated reporting and HR analytics are missing
Manual capability requirements are high
Ideal for: Large enterprises and remote teams with global workforce and complex workflows
Pricing: Not disclosed on the website
PocketHRMS
The final name on our list of top HR software in India is PocketHRMS. HR departments use this software to achieve hyper-efficiency and simplify complex HR processes. It automates different areas of employee management processes for seamless HR operations.
PocketHRMS best features
Get an in-depth overview of employee information within a custom dashboard
Automated compliance handling and simpler tax management
Biometric-based attendance management
Pros
End-to-end and self-service solution for HR teams and employees
Simple, employee-friendly, and provides all essential employee insights
Cons
Poor document management tool with no option to view or download employee documents quickly
Lack of customization and not enough fields available in existing report templates for use-case-specific adjustments
Ideal for: Medium-sized teams of a minimum of 50 employees who are ready to spend a flat amount every month to get advanced feature access
Pricing
Standard: ₹2495/month for up to 50 employees and an additional ₹40/employee/month from the 51st employee onwards with feature lock-ins
Professional: ₹3995/month for up to 50 employees and an additional ₹80/employee/month from the 51st employee onwards with advanced features like AI attendance, advanced leave workflows
Premium: Custom pricing
How to Select the Best HR Software?
You already know which features to look for in the best HR software. But what about the ‘other’ aspects? Here’s a quick checklist of the things to search for in the best HR software other than the key features:
Weigh in whether the HR software supports your current and future use cases
Make sure that there is a dedicated account manager or team to provide fast support for you and your employees whenever there are any questions or concerns
The tool has to be easy to use, as both tech and non-tech background employees will be using it, and there shouldn’t be a complex navigation and clunky UI that they can’t figure out
The HR software vendor must have a clear product roadmap and should be flexible enough to add new features as per your team’s requests
It should be affordable and scalable as your startup grows. There shouldn’t be minimum commitments and feature-gating
Conclusion
Selecting the best HR software ultimately comes down to an organization’s requirements: Does it support your use cases? Does it match your budget? Is it employee-friendly?
The best way to understand if a product suits you is to use it first-hand or get a product demo. And that’s precisely what we suggest before concluding the article.
We are confident that once you start using Craze, you will notice the clear differences between Craze and other traditional HR software in India and recognise that it is designed by and for startups.
It is ideal for you if:
You need a people operating system that handles HR, finance, and IT all in one place.
You are frustrated with most HR software in India restricting essential features for Enterprise users.
You prefer quick replies to your queries and getting tasks done quickly.
Want to see what Craze is capable of?
FAQs
What is the average cost of HR software in India?
The average cost of HR software in India ranges from ₹40 to ₹450 per employee per month.
What features are essential for startups in HR Software?
Essential features for startups include a centralized employee database, document management, a self-service portal, auto sync with payroll, and leave management software.
Why should I choose an HR software?
Choose HR software to automate workflows, centralize employee data, and streamline HR processes, saving time and resources.
How to use HR Software?
To use HR software, set up employee profiles, configure workflows, integrate with existing tools and train employees.
What are the key things to look for in HR software?
Look for user-friendliness, responsive support, affordability, accuracy, and features catering to HR and employees.
Does HR software offer payroll and leaves as built-in features?
Yes, HR software like Craze has strong core HR features with built-in payroll, leave, and time tracking that syncs in real time.
What are the different pricing models in HR software?
It is per-user-based. Some companies have feature gating and minimum users. Craze doesn't have restrictions and has transparent pricing.
