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PRIVACY POLICY

Craze Technologies, Inc. Effective Date: March 4, 2026

This Privacy Policy explains how Craze Technologies, Inc. (“Craze”, “we”, “our”, or “us”) collects, uses, and protects information when providing our platform and website.

1. Information We Collect

Account Information

When customers create accounts, we may collect:

  • name
  • email address
  • company name
  • billing information

Information Processed Through the Service

Customers may upload or generate information through the Service, including:

  • candidate information
  • employee or workforce information
  • resumes and employment history
  • contact information
  • documents and files
  • tasks and workflow data
  • interview feedback
  • communications
  • scheduling and calendar data

Craze processes this information on behalf of customers.

Usage Data

We collect information about how the Service and website are used, including:

  • log information
  • device and browser information
  • feature usage
  • performance metrics

Integration Data

If customers connect third-party services (such as email or calendar providers), we may process data required for those integrations.

2. Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to operate and improve our website and services.

Cookies are small data files stored on your device.

We may use cookies and similar technologies for purposes including:

  • maintaining user sessions
  • analyzing website usage and performance
  • measuring marketing effectiveness
  • improving our services

Some cookies may be set by third-party providers.

You can manage cookie preferences through your browser settings.

3. How We Use Information

We use information to:

  • provide and operate the Service
  • enable hiring and workflow functionality
  • generate AI-assisted insights
  • improve product performance
  • maintain security and reliability
  • measure the effectiveness of marketing campaigns
  • comply with legal obligations

4. AI Processing

The Service uses artificial intelligence to assist with certain workflows.

AI systems may generate recommendations, messages, analytics, or other outputs.

AI outputs are intended to assist users and should be reviewed before being relied upon.

Where required by applicable law (such as GDPR), we rely on the following legal bases:

  • performance of a contract
  • legitimate interests
  • compliance with legal obligations
  • consent where required

6. Data Sharing

We may share information with:

Service Providers

Companies that help operate the Service or website, including:

  • cloud infrastructure providers
  • analytics providers (such as Google Analytics)
  • advertising and marketing platforms (such as Meta and LinkedIn)
  • payment processors
  • communication service providers

These providers process information on our behalf.

We may disclose information where required by law or to protect the rights and security of the Service.

We do not sell personal information.

7. Website Analytics

We use analytics services such as Google Analytics to understand how visitors use our website.

These services may collect information such as:

  • IP address
  • browser type
  • pages visited
  • time spent on pages
  • referring websites

Google Analytics may transfer and process personal information on servers located outside your country, including in the United States.

Google may process information collected through Google Analytics in accordance with its own privacy policies.

This information helps us improve our website and services.

8. International Data Transfers

Craze operates globally and may transfer data to the United States or other countries where our service providers operate.

We implement safeguards where required by applicable law.

9. Data Retention

We retain personal information only as long as necessary to:

  • provide the Service
  • comply with legal obligations
  • resolve disputes

Customers may request deletion of their data.

10. Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse.

However, no system can guarantee absolute security.

11. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • the right to request access to personal information
  • the right to request deletion of personal information
  • the right to request correction of inaccurate information
  • the right to opt out of the sale or sharing of personal information

Craze does not sell personal information.

In many cases Craze acts as a service provider processing data on behalf of customers.

If you are a candidate whose data was uploaded by an employer using our Service, you should contact that organization directly.

Requests may also be sent to:

team@crazehq.com

12. Children’s Privacy

The Service is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

13. Changes to this Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the Service.

14. Contact

Craze Technologies, Inc. team@crazehq.com